Automatic Routine Approvals
AI automatically approves standard shift swaps between qualified staff members. Only swaps that impact critical coverage, skills mix, or compliance require manager review.
- Instant approval for routine swaps
- Smart detection of critical shifts
- Reduce administrative workload
Review Swaps that Break the Rules
When a swap might break staffing rules or affect critical coverage, managers get a clear, one-click review process with explanations of potential conflicts.
- Highlights potential rule violations
- One-click approval or rejection
- Clear explanations of conflicts
Automated Notifications
Staff can request swaps anytime via mobile app. Relevant team members get instant notifications, and approved swaps update across all systems in real-time.
- Mobile app swap requests
- Push notifications to relevant staff
- Real-time roster updates
Comprehensive Audit Trail
Track who swapped, when, and why. Complete documentation helps resolve disputes and demonstrate compliance with labour regulations.
- Complete swap history
- Approval timestamps and reasons
- Compliance documentation
Frequently Asked Questions
RosterLab's AI analyses each swap request against your organisation's rules, compliance requirements, and staffing needs. If the swap maintains proper coverage, doesn't violate any rules, and both employees are qualified for the shifts, it's automatically approved. Complex swaps that might impact critical coverage or compliance are flagged for manager review.
You can configure rules based on: minimum staffing levels, skill requirements, maximum hours per week/month, minimum rest periods between shifts, seniority considerations, department-specific requirements, and custom business rules. The system learns from your approval patterns to become more intelligent over time.
Employees can request swaps through our mobile app or web portal. They simply select the shift they want to swap, and the system shows available options with qualified colleagues. They can send swap requests directly, which are then processed according to your automation rules. Employees receive instant notifications about approvals or rejections.
When the AI detects a swap that requires review (e.g., affects critical coverage or approaches overtime limits), managers receive an alert with all relevant context. They can see exactly why the swap was flagged, review the impact on coverage and costs, and approve or reject with one click. The whole process typically takes less than 30 seconds.
Yes! Every swap request, approval, and rejection is logged with complete details including who requested it, when it was processed, who approved it (system or manager). This audit trail is essential for labour compliance, dispute resolution, and identifying patterns to improve your policies.
No more rostering headaches!
90%
Reduction in admin
5%
Efficiency Gains
100%
Compliance with labour regulations
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